Privacy & Terms of Use

Turnbull Arms Co.
Privacy Policy & Terms of Use

The following states the Turnbull Arms Co. (Turnbull Restoration) policy regarding the privacy rights of visitors to this website, as well as our terms of use for this website. We respect your right to privacy and your desire for a secure online experience.

Our postal address is:
Turnbull Restoration
6680 State Route 5 and 20
Bloomfield, NY 14469

We can be reached by telephone at (585) 657-6338.
We can be reached by e-mail at info@turnbullrestoration.com.
Our fax number is (585) 286-2781

Privacy Policy

This privacy notice discloses the privacy practices for Turnbull Restoration. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this website. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your contact information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via e-mail in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Contact Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us:

  • See what contact data we have about you, if any.
  • Change/correct any contact data we have about you.
  • Have us delete any contact data we have about you.
  • Express any concern you have about our use of your contact data.

Other Information Collected by External Services
Information may be collected by external services on visits made to our website pages. This information helps us improve the content of our website, the quality of our customer service, and the find-ability of Turnbull Restoration’s brand and offerings on the Internet. Turnbull Restoration is not responsible for the privacy practices or the content of such websites.

Purchasing Firearms & Other Products on the Turnbull Restoration Website

General Terms and Conditions for Firearms Purchases
You must be 18 to purchase rifles or shotguns and related ammunition and 21 to purchase handguns and related ammunition. All firearms must ship to a valid FFL Dealer and cannot be changed or cancelled after they are placed. If your order contains a handgun which ships from Turnbull Restoration, the handgun, and any additional firearms and products shipping from Turnbull Restoration on the same order, must ship Second Day Air. If your order does not contain a handgun which ships from Turnbull Restoration, any shotguns, rifles, actions or receivers shipping from Turnbull Restoration will ship via UPS Ground. Due to Federal regulations, firearms are not returnable. Please inspect your firearm thoroughly before transfer. If the firearm received at the FFL Dealer is incorrect or damaged in shipment, do not take possession of the firearm and please contact Turnbull Restoration. After transfer of firearms, any warranty or repair work must be coordinated directly with the firearm manufacturer. Firearms refused by the FFL Dealer or which cannot be transferred due to a failed background check will be subject to a 15% restocking fee. By ordering this firearm, you certify you are the actual transferee/buyer of the firearm, are of legal age and satisfy all Federal, State and local legal/regulatory requirements to purchase this firearm.

Shipping Insurance
All shipments include shipping insurance coverage for the first one thousand dollars ($1,000) of retail value at no additional cost. For items with a retail value exceeding $1,000, the purchaser may elect to obtain additional shipping insurance at the rate of fifteen dollars ($15) per each additional $1,000 of retail value.

Payment Methods and Processing Fees
Customers may remit payment by credit card, personal check, bank check, or money order made payable to Turnbull Arms Co. A processing fee of three percent (3%) will be applied to all credit card transactions. Payments made by personal check, bank check, or money order will not incur additional fees.

Restocking Fee
All returns are subject to a 15% restocking fee, at the discretion of Turnbull Restoration.

Why We Require Age Verification
We take our responsibility as a firearms retailer seriously. Our age verification notice ensures that we comply with the law by preventing sales to anyone under legal age. It’s good for our industry because it promotes responsible commerce, and it’s good for our customers and visitors by fostering a safe, trusted shopping environment. This small step helps us protect the integrity of our community and ensure firearms are handled with the care and respect they deserve.

Hyperlinks to Other Websites

This site contains hyperlinks to other websites. Turnbull Restoration is not responsible for the privacy practices or the content of such websites.

Disabling and Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings on your browser.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information online (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. We will not ask for credit card information via e-mail or live chat, nor should you volunteer credit card information through these channels.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only Turnbull Restoration employees are granted access to offline information, for the purposes of performing a specific job or task (for example, billing or customer service). The computers/servers in which we store personally identifiable information are kept in non-public areas accessible only by Turnbull Restoration employees.

Questions About Privacy

If you feel that we are not abiding by these policies, you should contact us immediately via the channels stated above.

Age Restrictions

Turnbull Restoration does not sell or market its products to minors. Please do not submit information to Turnbull Restoration if you are under the age of 18. By submitting information to Turnbull Restoration, you certify that you are 18 years of age or older and agree to the policies and terms contained on this page.

Additionally, do not attempt to purchase firearms or air pistols from Turnbull Restoration if you are under the legal age of ownership as defined by your state of residence. By placing such an order with Turnbull Restoration, you certify that you are of legal age of ownership per your state’s laws.

Accessibility

We are committed to providing an accessible website experience for visitors representing the largest possible range of abilities. Please contact us through the channels listed above if you have concerns related to the accessibility of our website. We will do our best to address them in a timely manner.

Turnbull Restoration Newsletter

The Turnbull Restoration newsletter connects you with all of the latest happenings at Turnbull Restoration, direct to your e-mail inbox. By subscribing you will receive electronic newsletters about Turnbull Restoration products, events, promotions, deals and news.

Turnbull Restoration does not knowingly correspond directly with minors. Please do not submit information to Turnbull Restoration if you are under the age of 18. By submitting information to Turnbull Restoration, you certify that you are 18 years of age or older.

By providing your information you are giving Turnbull Restoration permission to send you e-mails containing information about Turnbull Restoration products, events, promotions, deals and news. You can remove yourself from this mailing list at any time by following simple instructions provided in every e-mail or by contacting us through the channels listed above.

Updated: September 2nd, 2025