For Customers Shipping their Firearms to Turnbull Restoration:
All firearms sent to Turnbull Restoration for restoration, repair and finishing must be accompanied by a completed restoration request form. Please download and print our form (click for PDF), fill it out, and include it with the firearm at time of shipping. THIS STEP IS REQUIRED even if you’ve already spoken to us as it helps ensure timely, accurate response once your firearm is received. Upon request we can mail you a physical copy of this form if you do not have access to a printer. Firearms shipped directly to Turnbull Restoration should be packaged in a sturdy enough container to survive harsh shipping and handling conditions common with most carriers. Our address is: Turnbull Restoration Co., Inc., 6680 Route 5 & 20, Bloomfield, NY 14469.
Note: FedEx and UPS have recently updated their firearm handling policies and are no longer accepting firearms from individuals. Please carefully read the options and stipulations below.
Handguns:
- Handguns must be shipped via UPS or FedEx second day air but cannot be shipped by individuals. You have two options:
- Bring your firearm to an FFL (federally licensed gun dealer) and have them ship it to us. Note: If you ship a firearm to us from an FFL, the restored/repaired/finished/declined firearm MUST be returned to an FFL.
- As an option, Turnbull Restoration is a verified dealer for ShipMyGun.com. Visit their website for details and to initiate a shipment.
Long guns:
- Long guns may be shipped via the US Postal Service *, UPS or FedEx under the following circumstances:
- US Postal Service *: An individual may bring a firearm to the US Postal Service * to ship it without involving an FFL. ATF provides information on how to do so here.
- UPS or FedEx: Bring your firearm to an FFL (federally licensed gun dealer) and have them ship it to us. Note: If you ship a firearm to us from an FFL, the restored/repaired/finished/declined firearm MUST be returned to an FFL.
- As an option, Turnbull Restoration is a verified dealer for ShipMyGun.com. Visit their website for details and to initiate a shipment.
- * US Postal Service notes: Turnbull Restoration prefers the utilization of FedEx or UPS. Please contact us if you have additional questions regarding carrier options.
For Customers Receiving Firearms from Turnbull Restoration:
- Firearms purchased from Turnbull Restoration must be shipped to an agent/dealer with an FFL.
- Firearms being returned to customers will be packaged by Turnbull Restoration to ensure safe arrival.
- ALL shipments coming from Turnbull Restoration will have a maximum of $1,000.00 insurance.
- Additional insurance will be at the expense of the customer. The current rate via FedEx/UPS is $15.00 per $1,000.00 of insurance coverage.
- Firearms shipped outside of the United States will be exported through Borderview International or Simpson Ltd. The customer will be responsible for ALL shipping/import/export fees.
FFL Notes:
- If a customer opts to use an FFL to ship the firearm to us, the restored/repaired/finished/declined firearm MUST be returned to an FFL.
- All firearms sent to Turnbull Restoration for restoration, repair and finishing must be accompanied by a completed restoration request form. Please download and print our form (click for PDF), fill it out, and include it with the firearm at time of shipping. THIS STEP IS REQUIRED even if you’ve already spoken to us as it helps ensure timely, accurate response once your firearm is received. Upon request we can mail you a physical copy of this form if you do not have access to a printer.
- Firearms purchased from Turnbull Restoration must be shipped to an agent/dealer with an FFL.
For Additional Information:
- Contact our customer service team through our Contact page, or by calling (585) 657-6338.